Open the Outlook Desktop application.
Once open, click on the “File” tab located left of the Home tab.
Once under the “File” tab, click on the “Add Account” button. This is located right underneath the account information section.
After clicking the button, a popup screen will appear. Once prompted enter the mailbox address you wish to add into Outlook into the text box displayed. Then click “Connect”.
Note: make sure mail box is spelled correctly and @mail is present in the domain of the address.
When prompted account information. Delete the mailbox name that you put in previously. Input [email protected] and click Next
Next it will prompt for a password. Input yourEID password into the text box and click “Sign In”.
Choose your appropriate DUO authentication.
Once the “Account setup is complete” screen appears, uncheck the “Set up on Mobile on my phone, too” checkbox and click “Ok”.
The mailbox has now been successfully added to Outlook and should be found beneath with your other emails. If any issues, restart Outlook as mailbox may need to be loaded on restart.
If issues persist contact [email protected].