Setting up or CHANGING Teams Shared mail-box or Personal VOICEMAIL

To Set up or CHANGING Teams Shared mail-box or Personal VOICEMAIL

In Edge, open a private window

In the address bar, type https://portal.office.com

Sign into the mailbox you wish to record or change the greeting examples: Shared mail-box – “[email protected]” or "eID or [email protected]"

Then enter the correlating password

  1. Click ‘No’ (don’t stay signed in)
  2. Click on “Teams” app within the Office365 portal
  3. Then click on the three “…” within the Teams app in the top right
  4. Then go down within the pop menu and click on “Settings”
  5. Click on “Calls”
  6. Click on Configure Voicemail and MS Teams will call you, and follow the steps to update voicemail

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